Mission, Vision, Values
Mission
Suburban Health Organization serves its members by providing a collaborative forum to facilitate desired integration and outcomes, while allowing care to remain local and preserving deep-rooted ties to communities.
Vision
Suburban Health Organization will be the collaborative network of independent health organizations that delivers the highest value health care services in our communities.
Values Statement
Suburban Health Organization is committed to providing and maintaining exceptional member and customer service in an ethical and professional manner.
Core Values
Agility
We embrace change and adapt swiftly but thoughtfully to the evolving needs of our members and their communities. Our proactive approach ensures we deliver innovative, timely and effective solutions at a pace desired by our members.
Celebration
Recognizing and celebrating the achievements and milestones of our team, members, and partners is essential. We believe that acknowledging success fosters a positive and motivated environment, driving us all toward greater accomplishments.
Communication
Clear, open, and honest communication is the cornerstone of our operations. We are committed to fostering an environment where information flows freely, ensuring that everyone is informed, engaged, and empowered to contribute to our collective success.
Customer Service
We exist to serve our members through a commitment to provide the highest level of service and quality of work. This dedication extends to our fellow employees, business partners, and others impacted by the work we do each day.
Integrity
We uphold the highest ethical standards, ensuring that our actions are guided by honesty, transparency, and respect. Our commitment to integrity builds trust and strengthens our relationships with all stakeholders.
Stewardship
We are dedicated to being responsible stewards of the resources entrusted to us. By prioritizing efficiency, we ensure that our actions today support the independence of our members and the health of the communities they serve.